I came across this nifty utiltity that will be of assistance to users that use Outlook to send their emails from HLMSW.
At the moment whenever you send an email, you must answer a security question (a step that was added to remove the possibiliy of spammers or viruses taking over yoru Outlook).
If you want to get around this, check out this free software:
Advanced Security for Outlook
I have not used it myself, and you should probably ask your system adminstrator before installing it, but it may save you some time.
Peter (BTMI)